Privacy Policy

This Privacy Policy explains what data we collect, how we use it, and how we protect it in connection with the YeNo platform.

Last Updated: May 11, 2026

1. Introduction

At Yeno AI Tech ("Company", "we", "our", or "us"), operating the platform at yeno.pro, we are committed to protecting the privacy and personal data of our users. This Privacy Policy explains what data we collect, how we use it, and how we protect it in accordance with the Personal Data (Privacy) Ordinance (PDPO) of Hong Kong and applicable international standards.

The Company provides a platform offering simulated environments, analytics, and digital tools for user interaction and engagement.

All terms used in this Privacy Policy have the same meanings as defined in the Terms and Conditions of our Platform, unless otherwise specified.

1.1 Scope of the Privacy Policy

This Privacy Policy applies to all personal data collected through our platform, services, and any related digital tools or communications. It governs how we collect, use, and share personal information provided by our users, ensuring transparency and accountability in all our data processing activities.

1.2 Purpose of Data Processing

We collect and process personal data to enhance user experience, provide professional training and development services, facilitate platform functionality, and comply with applicable laws and regulations. This includes processing data to register and identify users on the platform, enable transactions and track user participation in challenges, and analyze user activity to improve our services and platform functionality.

By accessing or using our Platform and Services, you acknowledge and agree to this Privacy Policy. If you do not agree to any part of this Policy, please discontinue use of our Services.

2. How We Collect Personal Data

We collect personal data to deliver and improve our services.

2.1 Data Provided by Users
  • Register on the platform and create an account
  • Fill out forms, participate in challenges, or complete surveys
  • Contact our support team or engage with our communication channels
  • Provide information for transactions, such as payment details
2.2 Data Collected Automatically
  • Technical data such as IP address, browser type, operating system, and device information
  • Cookies and similar technologies
  • Usage data about how users interact with the platform
2.3 Data from Third Parties
  • Payment processors, to confirm transaction details
  • Analytics providers, to analyze and improve platform performance
  • Public databases or other lawful sources, to verify user identity and comply with regulations
3. What Types of Personal Data We Process
3.1 Personal Information Provided by Users
  • Email address
  • Telegram login
  • Payment details, such as billing address, card information, or transaction identifiers
3.2 Technical Information Collected Automatically
  • Internet Protocol (IP) address
  • Device type and operating system
  • Browser type and version
  • Log data, including access times and visited pages
  • Cookies and similar technologies used to track user preferences and enhance functionality
3.3 Activity and Transaction Data
  • Participation in challenges and related actions on the platform
  • Transaction history, including payments made to us
  • Data regarding user engagement with platform features, including navigation behavior and interaction analytics
3.4 Data from Third Parties
  • Information from payment processors to confirm and reconcile transactions
  • Data from analytics providers to improve user experience and platform performance
  • Verification data obtained from public records or other lawful sources to ensure compliance with legal and regulatory requirements
3.5 Special Note on Sensitive Data

We do not intentionally collect sensitive personal data, such as health information, religious beliefs, or political affiliations. If such data is inadvertently provided, it will be handled strictly in accordance with this Privacy Policy and applicable laws.

4. Purpose for Personal Data Collection
  • User registration and identification
  • Providing platform services and functionality
  • Performance of financial transactions
  • Analysis and improvement of services
  • Legal and regulatory compliance
  • Marketing and communications, subject to user preferences and consent
  • Fraud prevention and security
  • Customer support
5. How We Share Personal Data

We are committed to maintaining the privacy of your personal data and share it only when necessary and in accordance with this Privacy Policy.

5.1 Sharing with Service Providers
  • Payment processors
  • Analytics providers
  • Hosting providers
  • Proprietary trading firm, to demonstrate users' results in challenges and encourage further engagement
5.2 Legal and Regulatory Requirements

We may disclose personal data where required by applicable Hong Kong law, international regulation, AML or CTF obligations, tax reporting duties, or valid legal process.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of our business, your personal data may be transferred as part of that transaction, subject to appropriate safeguards.

5.4 Safeguarding Users' Rights and Platform Integrity

We may share personal data to investigate fraud, unauthorized access, abuse, or other breaches of our Terms and Conditions, and to protect users, employees, or the public.

5.5 Aggregated and Anonymized Data

We may share aggregated or anonymized data that cannot identify individual users for research, analysis, or marketing purposes.

5.6 User Consent

Where required by law, we will obtain your explicit consent before sharing your personal data with third parties for purposes not otherwise covered in this Privacy Policy.

6. Your Data Protection Rights and Choices

You may request access to your personal data, request correction of inaccurate or incomplete data, request deletion in applicable cases, request restrictions on processing, object to certain uses, transfer your data where technically feasible, or withdraw consent where processing depends on consent.

To exercise these rights, contact us at [email protected]. We aim to respond within 30 days, except where longer periods are permitted by law.

7. For How Long We Retain Personal Data

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal, regulatory, or contractual obligations.

7.1 Retention Periods
  • User account information: for the duration of the active account and five years after account closure
  • Transaction and financial records: at least five years
  • Technical data such as IP addresses and cookies: up to one year or as required by law
  • Marketing data: until consent is withdrawn or deletion is requested
7.2 Deletion and Anonymization

When personal data is no longer necessary, we will securely delete or anonymize it. Anonymized data may be used for research, analytics, or business development purposes.

7.3 User Requests for Deletion

Users may request deletion, unless the data must be retained to comply with law, resolve disputes, enforce agreements, or maintain security and fraud prevention records.

8. International Data Transfers

Personal data may be transferred to and processed outside Hong Kong, including in the European Union, the United States, and other jurisdictions where our providers or partners operate. We use safeguards intended to comply with Hong Kong data protection law, GDPR-aligned standards where relevant, and other applicable data protection requirements.

If you want more information about applicable transfer safeguards, contact us at [email protected].

9. Children's Information

Our platform is not intended for users under the age of 18. Individuals under 18 are prohibited from creating accounts, using our services, or providing personal data. If we discover that a child's personal data has been collected inadvertently, we will take steps to delete it promptly.

10. Security

We implement industry-standard technical, administrative, and physical safeguards to protect personal data from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

10.1 Measures to Safeguard Personal Data
  • Encryption of data in transit and at rest
  • System monitoring and vulnerability assessments
  • Secure storage with restricted access
  • Secure authentication mechanisms
  • Employee training on data protection and information security
10.2 Limitations of Security Measures

Although we apply commercially reasonable safeguards, no transmission or storage system can be guaranteed to be completely secure. Users should also protect their credentials and devices.

10.3 Security Breach Notification

If a data breach affecting personal data occurs, we will notify affected users and relevant authorities where required by applicable law.

10.4 User Responsibility

Users are responsible for keeping account credentials confidential and for using secure networks and devices when accessing our platform. If you suspect unauthorized access, contact us immediately at [email protected].

11. Use of Cookies

We use cookies and similar technologies to enhance your experience, provide essential functionality, and analyze user behavior.

11.1 What Are Cookies?

Cookies are small text files placed on your device when you access our platform. They store information about your interaction with the platform and help us improve the user experience.

11.2 Types of Cookies We Use
  • Essential cookies
  • Performance and analytics cookies
  • Functional cookies
  • Marketing and advertising cookies
11.3 Purposes of Using Cookies
  • Enhance platform functionality and user experience
  • Analyze traffic and interaction patterns
  • Provide tailored content or advertisements
  • Remember preferences and login details
11.4 Third-Party Cookies

Our platform may include cookies set by analytics providers or advertising partners. These third parties may collect information about online activity across services.

11.5 Managing Cookies

You can manage or disable cookies through your browser settings, though doing so may affect certain platform features.

11.6 Consent to Cookies

By using our platform, you consent to the use of cookies in accordance with this Privacy Policy. You may withdraw or modify that consent through browser or platform settings where available.

12. Changes to Our Privacy Policy

We may update this Privacy Policy to reflect changes in laws, regulations, business practices, or our services. Significant updates may be announced on the platform or, where required by law, via email. Continued use of the platform after updates take effect constitutes acceptance of the revised policy unless additional consent is required by law.

13. How to Contact Us

If you require more information or have questions about this Privacy Policy, contact us at [email protected].